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Talent Stories: Patricia Calzado

Teacher dur­ing the aca­demic year, cus­tomer ser­vice pro­fes­sional dur­ing the sum­mer:

”I have per­haps always been a kind of an adven­turer, mean­ing I gain a lot of energy from new people and situ­ations. It keeps me alive, you know.”

Patricia Calzado, 29, moved to Finland from Spain eight years ago. She was born in Cordova and lived in Murcia on the Mediterranean coast for twelve years. Calzado com­pleted a bachelor’s degree in French trans­la­tion and inter­pret­a­tion stud­ies and com­bined her uni­ver­sity stud­ies with violin stud­ies she did at Murcia’s Music Conservatory. Nowadays she lives in Joensuu and stud­ies early lan­guage edu­ca­tion in inter­cul­tural com­mu­nic­a­tion at the University of Eastern Finland.  Her stud­ies are near­ing their finale, but Carzado’s master’s thesis has been a little stuck.

”I write about how music and a for­eign lan­guage can work together in the devel­op­ment of children’s mul­ti­cul­tur­al­ism and mul­ti­lin­gual­ism. Both music and lan­guages are near and dear to me. What I study is how music and lan­guage teach­ing come together in schools now and what could be done in the future.”

So how did Calzado end up in Finland, spe­cific­ally Joensuu? Her brother had pre­vi­ously been a trans­fer stu­dent at the Lappeenranta Music Institute, and through him, Calzado got to know his Finnish host fam­ily. She has always been enthu­si­astic about study­ing lan­guages and cul­tures and wanted to go study in another coun­try with an Erasmus grant. Another factor was that des­pite her best efforts she had not been able to find work in Spain by the time she was 20.

”I feel like I’m more use­ful and val­ued here, and people want me to work. It’s really hard to find a job in Spain. For example, stores have long hours and very low pay. Unless you have seven or more years of work exper­i­ence, employ­ers won’t risk hir­ing a new employee.”

Calzado only got her first job after mov­ing to Helsinki, where she organ­ized lan­guage clubs for study­ing French and Spanish. Running lan­guage courses gave her the spark to begin study­ing to become a teacher. Calzado vis­ited Joensuu a year before mov­ing. At the time, it was autumn and dark all over, but that did not faze her.

I thought then that Joensuu is a com­pact and con­veni­ent city. The dark­ness of the winter never stopped me.”

According to her, size is the best thing about the city of Joensuu – even without a car it is easy to meet people and get around. She has never exper­i­enced racism. Moreover, she is delighted by the prox­im­ity of nature and the course selec­tion at the com­munity col­lege.

”When I moved to Joensuu, I thought that I want to try and learn some­thing new. I star­ted a print­mak­ing course in Pekkala. We have a very nice group of women there, and it’s always really great to go there, cre­ate art and talk about life. It’s a shame that those courses have been can­celled dur­ing the pan­demic, but when I got to go there, it was the kind of med­it­at­ive time I had all to myself.”

Calzado’s life has altern­ated between her teach­ing job dur­ing the aca­demic year and her sum­mer job as a cus­tomer ser­vant ever since she moved into Finland. Last sum­mer she worked at Jokiasema. She got to know Joensuu Employment Services through a friend who worked at Ohjaamo. She also had friends who had pre­vi­ously used Luotsi’s ser­vices and were happy with them. She felt she needed inform­a­tion on what jobs her Bachelor’s Degree qual­i­fied her for and where she might find work for the sum­mer. Now she works at res­taur­ant Joensuun Teatteriravintola, where she ended up with the help of job agent Aino-Maija.

The job agent helped Patricia with job search­ing.

”It’s been a really nice and edu­ca­tional job. People at Teatteriravintola are encour­aging and know that not every­one is on the same level. I get help when I need it. We respect one another, and we all have our own ways of work­ing. I’ve also worked with people from dif­fer­ent coun­tries – there are cur­rently three Russians there, all of whom speak English really well.”

Learning has always been import­ant to Calzado, and her goal for the sum­mer has been to learn pro­fes­sional Finnish ser­vice vocab­u­lary.  Waiting tables has never been her top­most goal, but learn­ing about it has awakened a desire to learn even more.

”When I’ve had oppor­tun­it­ies for growth at work I’ve thought that I also want to learn and be bet­ter”, Calzado states.

She men­tions that the weather vari­ations of the Finnish sum­mer pose their own chal­lenges in the res­taur­ant busi­ness.

”Sometimes it’s really hot, some­times cool, and some­times there’s thun­der. It’s hard to pre­dict the flow of cus­tom­ers we get each day. We all under­stand it’s part of the job – you just have to be flex­ible.”

Calzado wishes Finland was more open-minded about for­eign cus­tomer ser­vants regard­less of their skills in Finnish. She stresses that even if a worker’s Finnish is poor, their English may be per­fect. Once work­ers get to hear Finnish at work and feel they get sup­port with learn­ing at work, they learn the lan­guage and want to stay.

Where does all this bravery spring from? Not just any­body can move to study in another coun­try, let alone work.

”Good ques­tion. I’ve per­haps always been a kind of adven­turer, mean­ing I gain a lot of energy out of new people and situ­ations. It keeps me alive, you know. Furthermore, when I was little, I had to get used to mov­ing around a lot and acclimat­ing to new friends because of my father’s job. It was fairly nat­ural for me. I’ve always been the one to start con­ver­sa­tions. Maybe I noticed that my par­ents weren’t afraid either.”

Calzado’s goal is to gradu­ate as a teacher and gain a per­man­ent job in Finland in a couple of years at most. In the mean­time, while work­ing as a teacher, she wants to live in Finland. However, she does have a backup plan in case she gets bored of teach­ing.

”I also drink tea and have stud­ied plenty on the his­tory of tea and its pre­par­a­tion. My brother in Spain has a second job as a barista, so we figured that someday in the future we could maybe open our own small cafe. He could be the cof­fee mas­ter and I could be the tea mas­ter”, Calzado laughs.

Meet Patricia at TalentHub Joensuu

Text: Hanne Hynynen (Translation from Finnish: Lauri Vuori) Photos: Jan Rantala